Corporate Citizenship
Being one of the first foreign companies to invest in the Chinese mainland, CIH had recognized the importance of corporate social responsibility and committed itself to initiatives that make a measurable difference for its customers, the wider community, and the industry as a whole. This dedication to promoting sustainable development and social harmony has been widely recognized by the general public.
- Responsibility Towards Customers
- Responsibility Towards the Industry
- Responsibility Towards the Community
In 2008, CGL launched the first national scale customer service center to be established by a real estate developer. The system, known as "Coastal 400", seamlessly integrated the various aspects of customer services management, including assembling complaints from customers, delegating assignments, tracking and monitoring the implementation of those assignments, and analyzing customer satisfaction levels. By getting close to every customer, CGL was able to improve the quality of its products and services simultaneously. Coastal 400, as CGL's initiative, had once again set a role model for the industry and is a testament to our determination to provide only the best quality services for our customers.
With sustainable development as a guiding principle at CGL, a strategic partnership with the PRC's National Housing Department—the first of its kind—was launched in 2014 to establish a "Healthy Housing" initiative that would be implemented across CGL's residential projects across the Greater China region, including in Shanghai, Beijing, Wuhan, Shenyang and Dalian. The initiative involved integrating the concept of healthy living with technology and the construction process to fulfill the goal of providing homeowners with healthy homes and services that enhance their well-being.
From 2013 to now
The coastal group realizes the integration of the healthy residence and the national green label system, the Wuhan Coast Silo City, the Dalian Coastal Construction, the Foshan Coastal Xin Ting, Chongqing Coast Silo City and Other Projects all obtain the different grades of national green mark certification honor.
2010
The United Nations friendly Council has awarded the "Wuhan Coast Silo City" global residential environment demonstration community
September 2009
A-22, Beijing Coast Silo City, won the LEED-CS single building pre accreditation gold grade issued by the United States Green Building Commission and the green community certification of the green building association of the United States, LEED-ND.
September 2009
A-22, Beijing Coast Silo City, won the LEED-CS single building pre accreditation gold grade issued by the United States Green Building Commission and the green community certification of the green building association of the United States, LEED-ND.
2009
The Dalian Coastal International Center has been awarded the "China model contribution Excellence Award"
2008
Awarded by UN Habitat -- "best example promotion Award" of The Shanghai Coastal Lishui Xin Ting.
2005
The Coastal Group became one of the first Chinese real estate companies to join the American green building association. Beijing Coast Silo City became the first LEED-ND community certification project in China.
2004
The Coastal Group is the first enterprise to establish a national healthy residential strategic cooperative relationship with the national residential center. At present, it has six demonstration / pilot projects for health housing in the country, and it is in the forefront of the industry.
As CIH grows and expands, it recognizes that corporate success and social welfare are interdependent and has moved beyond achieving business goals to assume responsibility for the wider community. For years, CIH has remained actively involved in non-profit, public welfare activities, including in the areas of urban infrastructure construction, education, post-disaster reconstruction, natural environment improvement, affordable housing development as well as other corporate philanthropy initiatives.
